Shipping and Delivery
1. What Shipping Methods Are Available?
We offer standard and expedited shipping options to ensure your orders are delivered in the most efficient way possible. All orders are shipped through reliable logistics partners.
2. How Long Will it Take To Get My Package?
Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days, while expedited shipping can deliver within 1-3 business days.
3. How Do I Track My Order?
You can track your order using the tracking link provided in your order confirmation email. Alternatively, log in to your Blubox account to view your order status and tracking details.
Orders and Accounts
4. Do I Need an Account to Place an Order?
No, you can place an order as a guest. However, creating an account allows you to track your orders, save preferences, and enjoy a faster checkout experience in the future.
5. Can I Modify or Cancel My Order?
Orders can only be modified or canceled before they are dispatched. Please contact our customer support team as soon as possible if you need to make changes.
Product Information
6. What Categories of Gifts Does Blubox Offer?
Blubox specializes in a wide range of corporate gifting categories, including tech gadgets, new joinee kits, on-the-go event gifting, and more.
7. Do You Offer Customization on Products?
Yes, we offer customization options such as logo printing and personalized messages on select products. Contact our team to learn more about customization services.
8. What Payment Methods Do You Accept?
We accept all major payment methods, including credit/debit cards, UPI, net banking, and wallets. Unfortunately, we do not offer Cash on Delivery (COD).
For large orders and companies that deal with Purchase Orders (PO), please contact our account manager directly for assistance with payment and invoicing.
9. Will I Receive an Invoice for My Order?
Yes, a detailed invoice will be sent to your registered email once the order is confirmed.
Returns and Support
10. Can I Return or Exchange Products?
Blubox does not offer returns or exchanges. Please ensure you review product details carefully before placing an order.
11. Who Do I Contact for Issues with My Order?
For any issues or queries, you can reach out to our customer support team via email or phone, and we’ll be happy to assist you.
12. What If I Am Unhappy with the Quality of the Product Received?
At Blubox, we strive to deliver top-quality products to meet your expectations. If you are unhappy with the quality of the product received, please contact our customer support team within 24 hours of delivery. Provide details and photographs of the issue, and our team will work with you to address your concerns and find a resolution.