Modifications or cancellations are allowed only before the order is dispatched or before production has started (for customized or made-to-order products).
Product Quality
We ensure the highest quality of products; however, slight variations in color, design, or packaging may occur due to manufacturing processes.
Customization
For customized products, the details provided by the client will be used. Blubox will not be held responsible for errors in customization if the provided information was incorrect.
Returns and Replacements
Blubox does not offer returns or exchanges.
In case of damaged or defective items, you must contact our support team within 24 hours of delivery with photographs & videos of the issue.
Shipping and Delivery
Delivery timelines are approximate and may vary based on location and shipping method selected.
Blubox is not responsible for delays caused by external factors such as weather, strikes, or logistical issues.
Payments and Invoicing
All payments are processed securely through our trusted payment gateways.
For large orders and Purchase Orders (PO), please contact our account manager for customized payment terms.
Taxes and Duties
Prices listed are exclusive of applicable taxes unless otherwise mentioned. Any additional charges such as GST or duties will be calculated during checkout.
Privacy
All personal information provided during checkout is handled securely and will only be used for order processing and delivery.
Disputes
Any disputes arising from transactions will be governed by the applicable laws of India and subject to the exclusive jurisdiction of courts in Goa.
Agreement
By placing an order, you confirm that you have read, understood, and agreed to these terms and conditions.
Vendor Application Terms and Conditions
Submitting the form does not guarantee approval. Our team will review your application and contact you within 48 hours.
All details provided must be accurate. Additional verification may be required.
BluBox reserves the right to accept or reject any application at its discretion.
Approved vendors will receive further details on next steps, including product evaluation and agreement terms.
